Legal
Privacy Policy
Last updated: November 12, 2026
Who we are
JOURNOVA is a boutique hospitality brand based at 18 Harbor Lane, Riverside Quarter, Lisbon, Portugal. This policy explains how we collect, use and protect your personal information when you visit our website, make an enquiry or stay with us.
Information we collect
We collect the details you choose to share with us, such as your name, email address, phone number, travel dates, room preferences and any special requests. We also collect limited technical information, such as browser type and pages visited, to help us improve the website.
How we use your information
We use your information to respond to enquiries, manage reservations, provide the services you request and, where you have opted in, send occasional newsletters. We never sell your personal information.
Cookies
Our website uses essential cookies to function and optional analytics cookies to understand how visitors use it. You can manage cookie preferences in your browser settings at any time.
Your rights
You can ask to access, correct or delete your personal information, or withdraw your consent to marketing, by contacting hello@journova.example.
Contact
If you have any questions about this policy, please contact our team at hello@journova.example or +1 (202) 555-0148.